Strategic Implementation Advising

Engineering and implementation

SIA carries out engineering and implementation work in program delivery, operational processes, and software integration. We help turn unclear requirements, disconnected tools and difficult handoffs into work people can carry through. We examine the situation with the people responsible for it and agree what we can take on.

The scope includes the intended result, responsibilities, and how the result will be checked in use. Our understanding develops as the work proceeds. We review new findings with the people involved, including what they will need to operate, maintain and change the result.

Start with what is getting in the way

For people using a service and people providing it. Follow a fictional example to a useful next step; no inquiry required.

The steps to get help are hard to complete One person keeps chasing everyone The available solution does not fit the people using it

Start with a situation you recognize

You can use the lessons and worksheets without making an inquiry. Choose a question from your own work:

Work keeps stalling at a handoff. Trace the wait and check what the receiving person needs.
It is unclear what would help next. Use the local-only planner to name the intended result, what needs checking and the next authorized step.
One person keeps everything running. Examine the knowledge, maintenance and support the work depends on.
A tool saves effort here but creates work elsewhere. Follow the burden before deciding what to change.

The 18 lessons include fictional worked examples and questions to apply in your setting. Explore by topic:

Starting under uncertainty Contact with reality Keeping work running Economics and reach Judgment and attention

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Where we contribute

Program delivery

We identify dependencies among requirements, interfaces, schedules, and decisions, resolve coordination problems, and implement agreed changes.

Operations and tools

We review approval processes, handoffs, and repeated data entry with the people responsible for the work, then revise the processes and tools within the agreed scope.

Project Cafecito

Project Cafecito was cofounded by SIA’s founder and Soumit Salman Rahman. SIA’s technology research arm develops software and reusable tools for information retrieval, market intelligence and healthcare administration.

Explore Project Cafecito

Experience behind the work

SIA was founded in 2017 by Daniel Vidaud. Its work draws on his background in aerospace engineering and organizational change, followed by implementation across cloud operations, manufacturing, and healthcare administration.

Read about SIA